ASK US WHY WE STEAM
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Regular service starts with a free estimate. One-time cleaning is for any new or returning client not on a recurring schedule

ASK US WHY WE STEAM
Regular service starts with a free estimate. One-time cleaning is for any new or returning client not on a recurring schedule

Free in-home estimates are for weekly, bi-weekly or monthly recurring cleaning only. All standalone services—including moving cleans, renovation or construction cleanup—are one-time cleans and must use the One-Time Clean Jobber request form below. Airbnb turnovers must use the separate Airbnb form. Tell us about your space and we will confirm travel, availability, priorities and any cost cap. We are pet friendly, insured and bonded. Online requests are subject to confirmation, and one-time cleans require a deposit.

Detailed care for counters, stovetops, sinks and high-use kitchen surfaces.

Thorough cleaning and sanitizing for tubs, showers, vanities and fixtures.

Vacuuming, dusting and careful attention to the rooms your household uses most.

Dusting, vacuuming and tidy bed presentation based on your requested priorities.

Professional vapour steaming lifts and removes dirt without leaving chemical residue. We do not use mop-and-bucket cleaning.

Guest-ready bed presentation, fresh linen setup, towel folding and restocking can be included when requested and confirmed.

Cleaning walls and baseboards is an additional service and must be requested in advance. Changing garbage bags must also be requested. Our cleaners will place garbage in the appropriate on-site disposal area, but will not remove it from the property.

Inside oven cleaning is an additional service and requires advance notice. We use a specialized oven-cleaning product, which is billed separately. We leave the oven racks to soak; the client must rinse them later.
Please reach us at mail@soap-and-suds.com if you cannot find an answer to your question.
Yes, we have a carpet cleaner we bill additionally for use of. This will be quoted ahead of time, and we need time to arrange to bring for a clean.
INSIDE Oven cleaning is not a regular thing—we bill out additionally for the chemical. This is something the cleaner will need to be aware of at a clean.
Yes. Soap & Suds carries $5,000,000 in Commercial General Liability coverage for janitorial and cleaning services, effective February 18, 2026 through February 18, 2027. Our cleaners are insured and bonded.
I can only afford set amount per clean. We are more than happy to set a hard cap on your clean. Please be aware that the cleaner will pack up where they are at in the clean when the cap is reached.
We are not window cleaner. We will spot windows but we do not clean windows this is better suited to a window cleaning company.
This may seem odd but we request if there are lists for the clean that this be relayed to the office by email ahead of time so that your cleaner can organize or get clarification ahead of time.
Email mail@soap-and-suds.com or call or text 613-539-5757. Changes to dates, arrival times, cleaning scope, priorities, lists, access instructions, time limits, illness notices and concerns must go through the office. Please do not leave handwritten instructions or contact cleaners directly.
**Tipping not expected but welcome-- just add to your payment mode 100% guarantee this will 100% go to your cleaner.

Your Client Hub lets you review previous cleaning appointments and check upcoming visits. Open Appointments, select a date, and check “Who’s coming?” The time shown is the expected arrival time or arrival window—not the length of the clean.
Log in, choose Appointments, then select an appointment date to view its details.
A cleaner’s name means the visit is assigned. No name means the date and cleaner are still being arranged, so the displayed date may change.
Weekend or holiday dates are usually moved. A reminder is emailed three days before your visit. The Client Hub is for viewing only; for changes or instructions, email mail@soap-and-suds.com or call or text 613-539-5757.
Download helpful Soap & Suds information, current client policies and our client-safe 2026 insurance confirmation.

Submitting the Airbnb request form is not a confirmed booking. We review each turnover against staffing, travel, notice and the cleaning window, and confirm it in writing. Submit one request per turnover with checkout and check-in dates, guest and room counts, laundry or linen needs, access, garbage, photos, restocking and extras. Turnover cleaning is $57 per hour, per cleaner, HST included. Laundry is quoted separately and needs at least 72 hours notice. Report schedule changes through the office. A confirmed cleaning cancelled with less than four days notice is billed at the expected charge.
Give the gift of a sparkling clean home with a Soap-and-Suds Cleaning gift card. Our professional cleaners will leave your recipient's home looking and feeling like new. Purchase online now!
Listen to some of our Soap-and-Suds radio tunes and ads from over the years.
Soap and Suds Cleaning-GREETING (mp3)
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For more than 16 years, Soap-and-Suds has served homes and businesses across Kingston and the surrounding area. Our experienced team provides custom cleaning plans, clear office support and dependable service. We use eco-friendly products and professional equipment, and our cleaners are insured and bonded.
Until recently, many residential clients specifically requested female cleaners. As the labour market changes and demand continues to grow, Soap & Suds is expanding our residential team to include qualified male cleaners.
Every cleaner is held to the same standards for professionalism, respect, privacy, safety and quality. Cleaner assignments are based on availability, experience, location and service needs, and we cannot guarantee a cleaner of a particular gender.


STEAMING vs MOPPING or spot cleaning,
Soap and suds has been in business for 16 plus years and only utilize the proper sanitary practice of vapour steaming.
WE DO NOT MOP AND BUCKET
The reason we steam is that we use a professional steamer (not bought in your regular box store) . They use steam vapours to lift dirt through the steam and the continuous changing of the pad on the steamer. No chemical is required therefore no residue is possible once all previously used chemical is cleaned away with steam vapours.
They do not use water or chemicals like a soft mop would use leaving that residue on your floor or leaving the floors too wet damaging them. A soft mop will also push around dust skin follicles and dirt around your floor and home as opposed to lifting and removing it.
We have been in business for 16-plus years cleaning thousands upon thousands of floors weekly never causing damage.
Please note: a lot of installation/sales companies for flooring suggest not to steam-- these companies are referring to the steamers that use continuous "water" with the potential of damaging their floors. As professionals in their trade, yes they are correct but only with other steamers and regular residential usage by NON trained individuals.
As professionals --defined as individuals whom have reached 10 thousand hours of an industry-- in OUR trade we fully stand behind our processes for cleaning what they have installed.
If you as a client choose not to have your floor steamed our compromise is that we will vacuum floor of all dust and dirt and when we have left from the clean you are welcome to clean your floor however you choose.
We have a certain standard and strive to keep these standards.
Have a lovely day SOAP AND SUDS
We stay in constant communication with our customers until the job is done. To get a free quote, or if you have questions or special requests, just drop us a line.
Mon | 09:00 a.m. – 04:00 p.m. | |
Tue | 09:00 a.m. – 04:00 p.m. | |
Wed | 09:00 a.m. – 04:00 p.m. | |
Thu | 09:00 a.m. – 04:00 p.m. | |
Fri | 09:00 a.m. – 03:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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